About T.E. Spall & sons
Learn More About The Team Behind Your Quality Service
Established in 1985, T.E. Spall & Son is a customer-focused HVAC company in the Scranton, Pennsylvania area. Our highly trained professionals have one goal: to make our company the best heating and cooling company in Northeastern Pennsylvania by providing unparalleled service, top-quality products, and expert knowledge in the industry.
Our Number One Goal is Your Satisfaction
At T.E. Spall & Son, we specialize in designing, engineering, and installing heating and cooling systems for residential and commercial buildings. We take pride in our craftsmen and the excellent work they do ranging from minor air conditioner repair to complete ductwork modifications and everything in between. We pair the most reliable heating and cooling products with exceptional personnel in order to meet your high standards. From our sales professionals to our expert technicians, our HVAC company is dedicated to providing you with the best heating and cooling service in the area. We will always provide you with upfront pricing and go over the details and limitations of any service before we begin work. At T.E. Spall & Son, we’re so confident of our exceptional HVAC service that we guarantee it in writing: If at any time during the first year of installation, you are not 100% satisfied with the performance of the equipment, our service, or our staff, we will—within 30 days of your request—remove the system and cheerfully refund the entire amount of the contract.
What You Can Expect from our HVAC Company
Our dedication to being the best HVAC company in the Scranton area is what drives us to exceed expectations. When your residential or commercial building has service from our company, you can expect the following:
Technical excellence
Our technicians attend regular continuing education sessions to stay up-to-date with changing industry trends, techniques, and information.
Positive work environment
Not only are our craftsmen highly skilled and technically qualified, but they’re a pleasure to have in your home, too! They will always cover the floors, clean up after themselves, and be polite.
Flexible payment options
At T.E. Spall & Son, we offer flexible payment options for your convenience. Give us a call to find out more!
Cutting Edge technology
Our HVAC company is an active member of multiple trade associations which gives us access to the best products, techniques, technology, practices, and training in the industry.
Commitment To Safety
We pursue ongoing safety training, employee screening, and drug testing to ensure that the people who enter your home will always be someone you can trust.
Compliance with all codes, licenses, and laws
T.E. Spall & Son is a fully licensed and insured HVAC company that complies with all applicable codes and permit requirements for our services.
Practical advice & suggestions
The HVAC specialist who works on your equipment won’t just do the bare minimum. He or she will inspect your system and ensure no other repairs are needed and advise you accordingly.
T.E. Spall & Son has been serving the Northeastern Pennsylvania area for over two decades. No matter what your heating and cooling needs are, from replacements and repairs to installations and inspections, our experienced professionals can help! Call us today to schedule an appointment!
Frequently Asked Questions
Can I request a specific technician for my service?
Currently, there is no specific information available about requesting a specific technician for a service at T.E. Spall & Son. However, their team consists of highly trained and certified professionals known for their dedication and excellent customer service. For further inquiries, you might consider contacting them directly to discuss any specific preferences or requirements you have regarding technician assignments.
How do you stay up-to-date with industry standards and technology?
T.E. Spall & Son stays ahead in the HVAC industry by ensuring their technicians attend regular continuing education sessions. This commitment keeps them updated on the latest industry standards and technology developments[1]. The company is an active member of multiple trade associations, which provides access to cutting-edge technology, the best products, and the most efficient practices available.
Furthermore, T.E. Spall & Son demonstrates their dedication to safety and efficiency by having all technicians certified in Carbon Monoxide Safety and Combustion Analysis through the National Comfort Institute. This commitment to continuous learning and safety ensures clients receive the highest quality service. Ready to experience the future of HVAC technology with T.E. Spall & Son? Contact us today!
What is your service guarantee?
At T.E. Spall & Son, we proudly guarantee our services in writing to ensure complete satisfaction. If during the first year you are not 100% satisfied with our equipment’s performance, our service, or our staff, we will remove the system and refund the entire contract amount within 30 days of your request. This guarantee exemplifies our unwavering confidence in providing exceptional HVAC services, which we uphold with upfront pricing and detailed service discussions to eliminate any surprises. Experience the comfort and assurance that comes with choosing T.E. Spall & Son by scheduling an appointment today.
What licenses and certifications does your company hold?
T.E. Spall & Son is fully licensed and insured to perform HVAC and plumbing services, complying with all applicable codes and laws. The company is also uniquely 100% certified in Carbon Monoxide Safety and Combustion Analysis, showcasing a commitment to safety. Our technicians are highly trained and certified, ensuring top-notch service for all your needs. For any inquiries or to experience our renowned service, contact us today!
How do you ensure that customers get the best value for their money?
At T.E. Spall & Son, value starts with clear information and service recommendations tailored to your needs and budget. We provide upfront pricing and explain the recommended work and applicable limitations before getting started, so you can make an informed decision. Our technicians participate in ongoing training, and we offer maintenance options to help support reliable equipment operation. For customers considering a new system, financing options are available, subject to credit approval and applicable terms. Call 570-282-3000 to discuss your needs and available options.
What kind of warranty or guarantee do you provide on your services?
At T.E. Spall & Son, new system installations come with a written first-year satisfaction guarantee. If you’re not 100% satisfied with the equipment’s performance, our service, or our staff during the first year after installation, we will remove the system and refund the entire contract amount within 30 days of your request. Our EASE Comfort® Water Heater Program includes ongoing preventive maintenance, parts, repairs, and a lifetime warranty for enrolled equipment, subject to program terms. This coverage does not apply to every HVAC or plumbing service. For warranty coverage and guarantee terms specific to your equipment or service, call 570-282-3000. Our team can explain what’s covered so you know what to expect.
What steps do you take to ensure customer satisfaction?
At T.E. Spall & Son, we focus on clear communication, upfront pricing, and recommendations tailored to your comfort needs and budget. We explain service details and limitations before work begins so you can make an informed decision. Our technicians participate in ongoing education, and we offer maintenance options to help support reliable equipment performance. New system installations also include a written first-year satisfaction guarantee, subject to applicable terms. If you have questions or concerns about your service, call 570-282-3000. Our team can review your concerns, explain your options, and discuss the next steps.
What happens if I am not satisfied with the service provided?
If you’re not satisfied with your service, please call 570-282-3000 to discuss your concerns with our team. We can review your situation, explain any applicable warranty or guarantee coverage, and discuss the next steps. For new system installations, T.E. Spall & Son provides a written first-year satisfaction guarantee. If you’re not 100% satisfied with the equipment’s performance, our service, or our staff during that first year, we will remove the system within 30 days of your request and refund the entire contract amount. This guarantee applies specifically to new system installations, not every repair or maintenance visit. Contact our team for the complete terms and coverage applicable to your service.
Are your technicians licensed and insured?
T.E. Spall & Son is a fully licensed and insured HVAC and plumbing company. Our technicians participate in ongoing training and hold certifications in Carbon Monoxide Safety and Combustion Analysis through the National Comfort Institute. We’re committed to safe work that complies with applicable codes and permit requirements. If you have questions about the credentials or insurance coverage relevant to your project, call 570-282-3000.
How do you ensure that your technicians adhere to professional standards?
At T.E. Spall & Son, we support professional standards through ongoing technician education and a commitment to safe, code-compliant work. Our technicians attend continuing education sessions to stay current with industry techniques and hold certifications in Carbon Monoxide Safety and Combustion Analysis through the National Comfort Institute. We also emphasize clear communication and recommendations tailored to your home’s needs. If you have questions about our qualifications or concerns about a service visit, call 570-282-3000 so our team can discuss them with you.
Do I get an estimated arrival time for my appointment?
For the most accurate arrival estimate, call T.E. Spall & Son at 570-282-3000. Our team can check the latest scheduling information for your appointment. If you have time constraints or need to make a scheduling change, please let us know when you call.
How do you ensure the quality of your work?
At T.E. Spall & Son, quality starts with trained technicians, ongoing education, and a commitment to safe, code-compliant work. We’re a fully licensed and insured HVAC and plumbing company, and our technicians receive continuing education to stay current with industry practices. We explain our recommendations so you can understand the work and choose a solution that fits your needs. New system installations also include a written first-year satisfaction guarantee, subject to applicable terms. If you have questions about our work or concerns after a service visit, call 570-282-3000 so our team can review them and discuss the next steps.
What kind of training do your employees receive?
At T.E. Spall & Son, our technicians participate in ongoing education to stay current with HVAC technologies, techniques, and industry practices. Their training includes certifications through the National Comfort Institute in Carbon Monoxide Safety and Combustion Analysis, supporting our commitment to safe, reliable heating service. We invest in continuing education to help our team assess equipment, explain service recommendations, and address your home’s comfort needs. For questions about the training or qualifications relevant to your service, call 570-282-3000.
Request Service
We understand that installing a new heating or air conditioning system can be a significant investment. We help take the stress out of your installation project by offering the EASE Comfort® Program. Through this exclusive program, you’ll enjoy a new, high-efficiency system installation with no money down, no unexpected fees, and a no-hassle maintenance program tailored to your needs.