Career Openings at The Comfort Doctors
Are you looking for a rewarding career in HVAC? The Comfort Doctors offers competitive benefits (and a lot of them!) and a work environment that prioritizes customer service and ethical solutions. As Interplay Learning and EGIA members, we have access to advanced training that helps our team stay sharp.
Want to join the best HVAC team in Pennsylvania? View our available positions below and apply right on the page if you’re interested!
WE WILL TRAIN YOU! Over 120 Hrs Paid Training!!!!
Do you want to work for a training organization that continually invests in its Team? Then Continue……..
For more than 37 years, Northeastern PA homeowners have trusted T.E. Spall & Son, LLC for heating, air conditioning, water treatment, and plumbing services in Scranton, Wilkes-Barre, and the surrounding areas. Our team of highly trained, professional HVAC and Plumbing Technicians are committed to providing the best services possible. Our TEam is growing, and we are looking for the right People to join our team!
Qualifications:
- Mechanical Aptitude
- Positive attitude and a desire to win (Required)
- EPA 608 Refrigerant certification
- Posses valid Drivers License (required)
- Complete Drug screening and Background check (required)
- Excellent Customer Service Skills
Responsibilities:
- Perform routine maintenance on residential & commercial Air conditioners, Heat Pumps, Furnace, Boilers, and Geothermal systems (Required)
- Work in attics, basements, crawlspaces and on rooftops
- Work in hot, humid, and cold weather conditions
- Complete all necessary paperwork properly, legibly, and in full
- Participate in emergency on-call rotation
- Maintain a clean and properly stocked truck at all times
- Ability to Lift 50 lbs
- Ability to safely work on Ladders
Benefits:
- Medical, Dental & Vision Insurance
- 401K Plan
- Paid PTO (Paid Time Off)
- Paid Holidays (6)
- Excellent earning potential
- Company Paid uniforms
- Company Paid Cell Phone
- Continuous / Weekly Technical and Customer Service Training
Job Type: Full-time
T. E. Spall & Son, LLC provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $65,135 – $103,000 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
Education:
- High school or equivalent (Preferred)
Experience:
- HVAC / Plumbing /Electrical: 2 years (Preferred)
License/Certification:
- Driver’s License (Required)
Work Location: On the road
Are you ready to be a member of the DREAM TEAM?
Then WE WANT YOU!
We are looking for a customer-oriented service representative/dispatcher, an individual who loves helping people, is detail oriented has a customer first attitude and believes in service with a smile!
A customer service representative, or CSR, will:
* Act as a liaison to provide product/services information
* Resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are:
* Genuinely excited to help customers.
* They’re patient, empathetic, and passionately communicative.
* Did we mention they love to talk?
* Problem-solving comes naturally to customer care specialists.
* Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
* They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints
Customer feedback is priceless, and these CSRs can gather that for us. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Is that you?
Responsibilities
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Pay: $15 – $18 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Carbondale, PA 18407: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dispatching: 1 year (Preferred)
Work Location: One location
WE WILL TRAIN YOU!
Over 120 Hrs Paid Training!!!!
Do you want to work for a training organization that continually invests in its Team? Then Continue……..
For more than 37 years, Northeastern PA homeowners have trusted T.E. Spall & Son, LLC for heating, air conditioning, water treatment, and plumbing services in Scranton, Wilkes-Barre, and the surrounding areas. Our team of highly trained, professional HVAC and Plumbing Technicians are committed to providing the best services possible. Our TEam is growing, and we are looking for the right People to join our team!
Qualifications:
- Mechanical Aptitude
- Positive attitude and a desire to win (Required)
- EPA 608 Refrigerant certification
- Posses valid Drivers License (required)
- Complete Drug screening and Background check (required)
- Excellent Customer Service Skills
Responsibilities:
- Work in attics, basements, crawlspaces and on rooftops
- Work in hot, humid, and cold weather conditions
- Complete all necessary paperwork properly, legibly, and in full
- Participate in emergency on-call rotation
- Maintain a clean and properly stocked truck at all times
- Ability to Lift 50 lbs
- Ability to safely work on Ladders
Benefits:
- Medical, Dental & Vision Insurance
- 401K Plan
- Paid PTO (Paid Time Off)
- Paid Holidays (6)
- Excellent earning potential
- Company Paid uniforms
- Company Paid Cell Phone
- Continuous / Weekly Technical and Customer Service Training
Job Type: Full-time
T. E. Spall & Son, LLC provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $65,135 – $103,000 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
Education:
- High school or equivalent (Preferred)
Experience:
- HVAC / Plumbing /Electrical: 2 years (Preferred)
License/Certification:
- Driver’s License (Required)
Work Location: On the road
