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Northeast Pennsylvania’s Experts in Heating, Air & Plumbing Northeast Pennsylvania’s Heating,
Air & Plumbing Experts

About T.E. Spall & sons

Learn More About The Team Behind Your Quality Service

Established in 1985, T.E. Spall & Son is a customer-focused HVAC company in the Scranton, Pennsylvania area. Our highly trained professionals have one goal: to make our company the best heating and cooling company in Northeastern Pennsylvania by providing unparalleled service, top-quality products, and expert knowledge in the industry.

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Our Number One Goal is Your Satisfaction

At T.E. Spall & Son, we specialize in designing, engineering, and installing heating and cooling systems for residential and commercial buildings. We take pride in our craftsmen and the excellent work they do ranging from minor air conditioner repair to complete ductwork modifications and everything in between. We pair the most reliable heating and cooling products with exceptional personnel in order to meet your high standards. From our sales professionals to our expert technicians, our HVAC company is dedicated to providing you with the best heating and cooling service in the area. We will always provide you with upfront pricing and go over the details and limitations of any service before we begin work. At T.E. Spall & Son, we’re so confident of our exceptional HVAC service that we guarantee it in writing: If at any time during the first year of installation, you are not 100% satisfied with the performance of the equipment, our service, or our staff, we will—within 30 days of your request—remove the system and cheerfully refund the entire amount of the contract.

What You Can Expect from our HVAC Company

Our dedication to being the best HVAC company in the Scranton area is what drives us to exceed expectations. When your residential or commercial building has service from our company, you can expect the following:

Technical excellence

Our technicians attend regular continuing education sessions to stay up-to-date with changing industry trends, techniques, and information.

Positive work environment

Not only are our craftsmen highly skilled and technically qualified, but they’re a pleasure to have in your home, too! They will always cover the floors, clean up after themselves, and be polite.

Flexible payment options

At T.E. Spall & Son, we offer flexible payment options for your convenience. Give us a call to find out more!

Cutting Edge technology

Our HVAC company is an active member of multiple trade associations which gives us access to the best products, techniques, technology, practices, and training in the industry.

Commitment To Safety

We pursue ongoing safety training, employee screening, and drug testing to ensure that the people who enter your home will always be someone you can trust.

Compliance with all codes, licenses, and laws

T.E. Spall & Son is a fully licensed and insured HVAC company that complies with all applicable codes and permit requirements for our services.

Practical advice & suggestions

The HVAC specialist who works on your equipment won’t just do the bare minimum. He or she will inspect your system and ensure no other repairs are needed and advise you accordingly.

T.E. Spall & Son has been serving the Northeastern Pennsylvania area for over two decades. No matter what your heating and cooling needs are, from replacements and repairs to installations and inspections, our experienced professionals can help! Call us today to schedule an appointment!

Frequently Asked Questions

Can I request a specific technician for my service?

Currently, there is no specific information available about requesting a specific technician for a service at T.E. Spall & Son. However, their team consists of highly trained and certified professionals known for their dedication and excellent customer service. For further inquiries, you might consider contacting them directly to discuss any specific preferences or requirements you have regarding technician assignments.

How do you stay up-to-date with industry standards and technology?

T.E. Spall & Son stays ahead in the HVAC industry by ensuring their technicians attend regular continuing education sessions. This commitment keeps them updated on the latest industry standards and technology developments[1]. The company is an active member of multiple trade associations, which provides access to cutting-edge technology, the best products, and the most efficient practices available.

Furthermore, T.E. Spall & Son demonstrates their dedication to safety and efficiency by having all technicians certified in Carbon Monoxide Safety and Combustion Analysis through the National Comfort Institute. This commitment to continuous learning and safety ensures clients receive the highest quality service. Ready to experience the future of HVAC technology with T.E. Spall & Son? Contact us today!

What is your service guarantee?

At T.E. Spall & Son, we proudly guarantee our services in writing to ensure complete satisfaction. If during the first year you are not 100% satisfied with our equipment’s performance, our service, or our staff, we will remove the system and refund the entire contract amount within 30 days of your request. This guarantee exemplifies our unwavering confidence in providing exceptional HVAC services, which we uphold with upfront pricing and detailed service discussions to eliminate any surprises. Experience the comfort and assurance that comes with choosing T.E. Spall & Son by scheduling an appointment today.

What licenses and certifications does your company hold?

T.E. Spall & Son is fully licensed and insured to perform HVAC and plumbing services, complying with all applicable codes and laws. The company is also uniquely 100% certified in Carbon Monoxide Safety and Combustion Analysis, showcasing a commitment to safety. Our technicians are highly trained and certified, ensuring top-notch service for all your needs. For any inquiries or to experience our renowned service, contact us today!

How do you ensure that customers get the best value for their money?

“At T.E. Spall & Son, ensuring customers receive the best value for their money revolves around our commitment to transparency and quality service. We pride ourselves on offering straightforward, upfront pricing without hidden fees, allowing clients to make informed decisions comfortably. Our team of certified technicians provides tailored solutions that meet specific client needs, ensuring optimal performance and cost-effectiveness. Customers have praised our dedication, with one noting, “They offer the best solutions tailored to my budget”. By maintaining high standards in installation and repair services, alongside flexible payment options, we continually strive to exceed customer expectations. Call us today to experience unparalleled service and ensure your investment is well-spent!”

What kind of warranty or guarantee do you provide on your services?

“T.E. Spall & Son offers a comprehensive guarantee on their HVAC services. If you’re not 100% satisfied with the performance of the equipment, the service, or the staff at any time during the first year of installation, they will remove the system and refund the entire contract amount within 30 days of your request. They emphasize customer satisfaction with a written guarantee to ensure the highest level of service. For further assurance, consider their EASE Comfort® program, which includes ongoing maintenance, repairs, and a lifetime warranty.”

What steps do you take to ensure customer satisfaction?

“At T.E. Spall & Son, we prioritize customer satisfaction through several key strategies. Our commitment is evident in our transparent and straightforward pricing, ensuring there are no unexpected costs. We provide comprehensive maintenance plans to enhance the longevity and efficiency of your HVAC and plumbing systems, preventing potential breakdowns. Our team is composed of skilled, certified technicians who receive ongoing education to stay updated with industry standards. This ensures the highest level of expertise and professionalism in every service we provide. We are also dedicated to a clean and respectful work environment, maintaining the integrity of our customers’ homes during service calls. With a customer-first policy, we guarantee that every project is only considered complete when you are fully satisfied. We encourage you to experience our exceptional service; contact us today to schedule a consultation and see how we can meet your needs.”

What happens if I am not satisfied with the service provided?

“If you are not satisfied with the service provided by T.E. Spall & Son, you have a robust satisfaction guarantee at your disposal. The company is so confident in the quality of their equipment, service, and staff that they offer to remove the system and issue a full refund of the contract amount if you are not 100% satisfied within the first year of installation. This commitment reflects T.E. Spall & Son’s dedication to ensuring complete customer satisfaction every time. Feel free to reach out and take advantage of their satisfaction guarantee if necessary. They prioritize your happiness and strive to meet or exceed your expectations in all their services.”

Are your technicians licensed and insured?

“Yes, the technicians at T.E. Spall & Son are fully licensed and insured to handle all your HVAC needs. This commitment to compliance ensures you receive top-quality service that’s backed by all applicable codes and safety standards. Additionally, our technicians undergo regular continuing education to stay current with industry trends, techniques, and information. As a testimonial to our reliability, many customers have expressed satisfaction with the technical excellence and professionalism of our staff. Call us today to experience service from a team you can trust!”

Can I get an estimated arrival time for my service appointment?

“While I couldn’t find specific information on the estimated arrival times for service appointments, many happy customers have shared positive experiences with T.E. Spall & Son’s prompt services. For instance, Beth D. mentioned that a technician arrived within an hour of calling and completed the job efficiently. Similarly, Michael B. praised the punctuality and reliability of the service team. To get the most accurate estimate for your appointment, I recommend contacting the T.E. Spall & Son office directly, where their helpful staff can provide you with the precise information you need.”

How do you ensure that your technicians adhere to professional standards?

“At T.E. Spall & Son, we ensure our technicians adhere to professional standards through several rigorous measures. Our technicians participate in ongoing education to stay updated with the latest industry trends and techniques. We focus on technical excellence and safety, offering regular safety training, employee screenings, and drug testing. Furthermore, we are proud to maintain 100% certification in Carbon Monoxide Safety and Combustion Analysis through National Comfort Institute training. This commitment to excellence and safety ensures our technicians deliver top-notch service, as echoed by satisfied customers like John D., who praised the “exceptional professionalism and expertise” during his service call. We invite you to experience our quality service by scheduling a visit today!”

How do you ensure the quality of your work?

“At T.E. Spall & Son, quality assurance is our highest priority. We ensure this by employing fully licensed and trained professionals who consistently participate in continuing education programs to stay updated on industry advancements. Our approach is bolstered by using top-grade materials and cutting-edge technology, allowing us to deliver superior workmanship. We have earned numerous awards, including the Angie’s List Super Service Award, which underscores our commitment to quality and customer satisfaction. As one satisfied customer, Sandy P., remarked, “the quality of the work exceeded my own expectations,” highlighting our meticulous attention to detail. Choose T.E. Spall & Son for your HVAC needs and experience excellence firsthand. Call us today to learn more!”

What kind of training do your employees receive?

“At T.E. Spall & Son, we ensure our technicians are exceptionally trained to deliver top-tier HVAC services. Our employees undergo continuous education programs to stay updated on industry trends, technologies, and techniques. They receive National Comfort Institute (NCI) certifications in carbon monoxide safety and combustion analysis, one of the few companies with 100% certification. Moreover, as Interplay Learning and EGIA members, our team has access to state-of-the-art training programs. As John D. noted, “Their commitment to ongoing training shows in the quality of their work.” To learn more about our comprehensive training programs or to experience our expert services, contact us today!”

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Go Next Level with EASE Comfort®

We understand that installing a new heating or air conditioning system can be a significant investment. We help take the stress out of your installation project by offering the EASE Comfort® Program. Through this exclusive program, you’ll enjoy a new, high-efficiency system installation with no money down, no unexpected fees, and a no-hassle maintenance program tailored to your needs.