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Northeast Pennsylvania’s Experts in Heating, Air & Plumbing Northeast Pennsylvania’s Heating,
Air & Plumbing Experts

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Frequently Asked Questions

Do you offer any customer loyalty programs or incentives

“T.E. Spall & Son offers a compelling loyalty program called the Comfort Club. Members enjoy numerous benefits, including two precision cleaning visits annually, a 15% discount on repairs and indoor air quality checks, and no overtime fees. Additionally, Comfort Club members receive priority service and discounted service call fees. Customers are always delighted with the peace of mind they gain, as noted by loyal members who have experienced firsthand the extended life of their systems and lower utility bills. Join the Comfort Club today and ensure your home’s systems are in optimal working condition year-round.”

Do loyalty program benefits apply to all types of services?

Loyalty program benefits at T.E. Spall & Son are specifically structured and do not apply universally to all services. They are primarily tailored towards their maintenance plans for HVAC and plumbing systems, offering benefits such as discounted service fees, priority service, and other exclusive discounts. For instance, the Comfort Club provides a 15% discount on repairs and indoor air quality services specifically for HVAC and plumbing. Similarly, the EASE Comfort® Program offers comprehensive coverage, including installations and maintenance without additional fees, but is focused on HVAC systems. For more detailed information about which services include loyalty benefits, contacting T.E. Spall & Son directly would be advisable.

Do you offer a loyalty program for repeat customers?

Yes, T.E. Spall & Son offers a loyalty program called the “Comfort Club” for repeat customers. This exclusive program provides numerous benefits, including two precision cleaning visits per year for heating and cooling, a 15% discount on repairs and indoor air quality services, extended system life, priority service, and more. Members also receive a discounted service call fee and no overtime charges, ensuring significant savings and peace of mind. Customers like Jessica T. have shared, “Being a Comfort Club member gives me confidence that my HVAC systems are always running efficiently and reliably.” Consider joining today for outstanding value and service!

Do you offer special events or bonuses for loyalty program members?

Yes, T.E. Spall & Son offers special bonuses for loyalty program members. By joining the Energy Savings Service Plan, members receive exclusive benefits such as a 15% discount on comprehensive system diagnostics, significant reductions in service fees, priority service, and $25 Comfort Cash Loyalty Credits. Additionally, the Comfort Club provides members with discounts on repairs, service call fees, and priority service, ensuring peace of mind with extended system life and lower utility bills. Visit T.E. Spall & Son’s website or call us today to take advantage of these valuable loyalty rewards!

How do I sign up for your loyalty program?

Signing up for T.E. Spall & Son’s loyalty program is straightforward and rewarding. To enroll in the Comfort Club, you simply need to visit the sign-up page on their website, where you can start a new agreement or renew an existing one. As a member, you’ll enjoy benefits such as priority service, discounted service fees, and 15% off on repairs and indoor air quality enhancements. For personalized assistance or further inquiries, you can contact T.E. Spall & Son, ensuring you receive the support you need during the sign-up process.

How does your loyalty program work?

T.E. Spall & Son offers a dynamic loyalty program known as the Comfort Club that provides exceptional benefits designed to optimize your home comfort. As a member, you enjoy two precision cleaning visits per year for your heating and cooling systems, along with a 15% discount on repairs and indoor air quality services. This program also ensures priority service, no overtime fees, and a two-year parts warranty with continuous maintenance coverage. Additionally, our EASE Comfort® Program streamlines managing and maintaining your HVAC and plumbing systems with a low monthly payment covering repairs, labor, and seasonal maintenance. Become part of the T.E. Spall & Son community that over 252 customers have praised for outstanding brand loyalty. Contact us today to start enjoying these exclusive benefits.